Please reach us at info@outsourcedesk.ph if you cannot find an answer to your question.
A: Freelancers can be inconsistent and hard to manage. With OutsourceDesk PH™, you get office-based, fully managed support with daily oversight. Your assistant or team has structure, supervision, and a professional work environment, so you get steadier execution with less hand-holding.
A: Traditional BPOs are often built for volume and standardized workflows. We are built for founders and operators who need role-specific support that feels in-house. You get a dedicated person or team, office-based operations, clear workflows, and ongoing management support.
A: No. We operate on a monthly basis with clear, tier-based pricing. Clients stay because the support is consistent, not because they are locked in.
A: We stay involved early and fix issues fast through coaching, workflow adjustments, and expectation alignment. If it is not the right fit, we provide a 48-hour replacement guarantee, including re-matching and transition support.
A. Standard deployment is 5 to 7 days. If we already have a close match available, we can move faster depending on role requirements and availability.
A: Yes. We typically build schedules with overlap for smooth communication and fast turnaround. If you need extended coverage, we will scope it properly based on the role and workflow, then propose the best schedule setup.
A: We work across industries where dependable operations support is critical:
If you need consistent execution without freelancer chaos, we can role-match.
A: Our staff are trained to work with common business tools like Google Workspace, Slack, Notion, Trello, ClickUp, CRMs, MLS systems, and document management platforms. If you use specific tools, we train and onboard your staff into them.
A. Pricing is transparent and based on role scope, level, and support requirements. You will receive a clear monthly rate and inclusions, with no surprise add-ons. If you want a quick starting point, most EA support begins around $1,000 per month, then adjusts based on scope.
A: You work with them like an in-house team member through Slack, email, or video calls. We also support consistent communication through check-ins and reporting, based on what you prefer.